What is the Avaya 500LN Phone System?
The Avaya 500LN, built on the Avaya IP Office architecture, is the multiline variant of the platform. The Avaya 500V2 Office Phone System can be configured as one of several official upgrades for many legacy phone systems. The Avaya 500LN is the official office upgrade for the Nortel Phone System. It is also the official upgrade for the Avaya Partner, or what is often called the Avaya 18D Phone System, as well as many other legacy Avaya phone systems. More recently, it has become one of the preferred official upgrade paths for Toshiba Phone Systems.

The Avaya 500LN is known for features such as True Hold, which is common on legacy phone systems like Nortel and phones such as the Avaya 18D, Avaya 34D, and other similar handsets. This makes handing off calls to internal staff much easier than with many cloud phone options available today.
The Avaya Phone System is one of the most flexible and configurable office phone systems available today. It is widely used throughout the United States Government because of its reliability and advanced security features. The downside is that each installation is more application-specific, depending on the office communication system being replaced.
Because the Avaya 500LN is built on the Avaya 500V2 platform, it can be upgraded to become a hybrid system or, in many ways, its own cloud phone system through the use of Digital Voice Line™ technology. These modern VoIP connections can lower the overall cost of ownership without making the system feel cumbersome, like many cloud phone systems on the market today. Additional licenses also allow features such as remote IP phones for employees working from home.
Critical Note: The Avaya 500LN Office Phone System does not operate out of the box without professional configuration, Licenses, and programming required to operate as desired.
Manufacturer: Avaya
Avaya is an American multinational technology company headquartered in Morristown, New Jersey, that specializes in office communications. As the manufacturer of communication infrastructure like the Avaya Phone System and the Avaya 500LN Line Phone System, the company provides the essential technology that Small to large organizations, including banks, hospitals, and government agencies, rely on for internal and external communications.
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